Contents tagged with Reliability Service

  • Microsoft PC Satisfaction Trial "Alpha" End

    Posted by bink on January 29 2004, 9:27 PM. Posted in Reliability Service.

    Neowin Reports:

    The PC Satisfaction Trial will be coming to an end on Friday, February 6, 2004. At that time we will cease all support for the software. It is imperative that you obtain and install alternative anti-virus and firewall software prior to that date. You will need to do this yourself prior to February 6 as we won’t be providing any protection for your system after that date

  • Microsoft Enlists Customers to Improve Servers

    Posted by bink on November 15 2003, 9:27 PM. Posted in Reliability Service.

    Microsoft is asking customers to do their part to improve its software. The company is seeking to reward volunteers who tested out the Web-based Microsoft Reliability Service (MRS).

    Through this service, network administrators can monitor the uptime and availability of their servers, as well as better identify the causes of unplanned downtime.

     According to a statement sent out to Redmond's stable of beta testers, "MRS works by collecting and analyzing data from the event logs of customers' servers, and then generating reports that can be studied and used to optimize server availability and reliability."

    The service then phones home, providing Microsoft with the ability to "analyze root causes of issues that affect availability and reliability, leading to improvements in its products and services," said the invitation.

    Through shared access of this information, Microsoft can then provide customers "best practice scenarios" through what it deems "a deeper and broader understanding of the customer's environment."

    Beta participants who used the MRS release candidate can log into BetaPlace and fill out a brief survey that will make them eligible for a free gift of either Office XP Professional or Windows XP Professional.